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Benjamin Franklin Plumbing, an affiliate of Authority Brands Inc., is the premier Plumbing specialist in the Denver, CO area. We are seeking a dynamic Operations Manager who will be responsible for managing, guiding, and setting profit margin and service expectations for all direct support and field staff while ensuring the safe and efficient delivery of plumbing services and products.

Responsibilities:

Drive and manage brand standard and best operational practices while focusing on continuous growth and development of the staff to achieve budget and profitability.
Oversees Ben Franklin spend to include Safety, labor, inventory, and fleet.
Responsible quality of workmanship, Job site inspections, maintenance program management, Plumbing repair, drain and sewer division to and protection of company assets.
Oversee safety compliance, including employee training, safety tracking, employee compliance assessments, and incident investigations, to ensure that they are completed properly and that corrective actions are implemented when necessary.
Ensure all personnel adhere to OSHA safety standards.
Maintain compliance of licensing, permitting, and code requirements.
Manage and develop service staff to include recruiting, hiring, termination, discipline, scheduling, setting work priorities, conducting 1 0n 1 coaching sessions, evaluating performance, and directing work assignments to maximize production.
Maintain training of field personnel on systems, tools, and procedures utilizing in‐house training, virtual and physical ride alongs, Success Academy®, webinars, and online training programs.
Assist the dispatching operation in ensuring appropriate technician selection for the type of service.
Participate in all company sponsored training classes.

Qualifications:

High school diploma or GED required.
Associate degree in related field preferred.
Residential and commercial Plumbing license
Back flow certification
Must have a minimum of 8 years of verifiable managerial, technical, and sales experience in the Plumbing field.
Knowledge of the fundamentals of operational functionality of residential and light commercial Plumbing, Drain cleaning and Sewer and water line repair and replacement.
Knowledge of the layout, installation, and service requirements for residential and light commercial Plumbing appliances, equipment and water treatment systems required.
Must have comprehensive knowledge of current Plumbing products.
Must have a consistent track record of meeting or exceeding annual revenue goals.
Must possess the ability to understand the effects of economic, financial, and market conditions on the business.
Excellent negotiation, communication, and presentation skills required.
Knowledge of local codes and permitting requirements required.
Computer proficiency, including with Excel, required.
Valid driver’s license and a clean driving record
Must be able to pass a background check and drug screen.

About Us:

Benjamin Franklin Plumbing has been a trusted name in plumbing services for over 25 years, known for our commitment to quality and customer satisfaction. Our team enjoys a supportive work environment, competitive pay, and opportunities for growth, making us a great place to advance your plumbing career.

We offer GREAT benefits, including a 401K with company match, company vehicle, training, room for advancement, and great earning potential. Authority Brands Inc. conducts drug screens and background checks on applicants who accept employment offers. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions; however, we do not sponsor visas at this time.

Authority Brands Inc is an Equal Opportunity Employer.

Compensation: $90,000.00 - $110,000.00 per year

Join the Benjamin Franklin Plumbing Team!

We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It’s true, our employees come first! How do we prove it? First things first.

Pay— We believe the best performers deserve the best pay. That’s why we want to pay YOU the best competitive rate.
Flexibility— We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it.
Career Path— We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today!

So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you!

Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling and compensation at this franchise should be made directly to the franchise location, and not to Benjamin Franklin Plumbing Corporate.

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